Shipping policy

At Sirione, every piece is produced with intention and delivered with care. Because your piece is made-to-order, please allow time for both production and delivery.

Delivery Timing

From the time your order is placed to the day it arrives, please allow approximately 10–14 business days, including production and shipping.

We’ll keep you updated along the way, including when your piece enters production and when it ships. Once shipped, you’ll receive tracking information by email.

Delivery times may vary slightly based on destination, carrier delays, holidays, and other circumstances outside our control.

Shipping Rates

We offer complimentary standard shipping on all U.S. orders.

Any available expedited shipping options and associated costs will be shown at checkout.

Order Tracking

Once your order ships, you’ll receive an email with tracking information and an estimated delivery date.

If you have questions about your shipment, please contact hello@sirione.com and we’ll be happy to assist.

International Shipping

At launch, Sirione ships within the United States. We look forward to introducing international shipping in the future.

Join the Sirione Circle to be among the first to know when international delivery becomes available.

Address Accuracy

Please review your shipping address carefully before placing your order. If you notice an error after ordering, contact us as soon as possible at hello@sirione.com. Once an order has shipped, we may not be able to change the delivery address.

Sirione is not responsible for delays or losses resulting from incorrect or incomplete shipping information provided at checkout.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact hello@sirione.com as soon as possible with your order number and any relevant details or photos.

Our team will work with you and the carrier to investigate and resolve the issue.